|
About Us. Nutmeg wall art stickers began trading in late 2000 by twopeople working in graphics who have over 50 years experience within theindustry between them. All of our products are manufactured here in the UK. We make high quality decorative products such as wall artstickers-the simplest and most cost effective way of either decorating a roomor carrying out a room makeover, without the mess. Nutmeg uses industry leading software solutions whichprovide a sharpness of image and quality of finish that is often copied butseldom equalled. You can contact us by email: info@nutmegwallart.co.uk, phone: 01246 720065 or in writing 6 Ashcraft Close, Marston Moretaine, Beds, MK43 0FL Making a Purchase. Making a purchase is simple, just browse our store, find aproduct you like together with the colour of your choice from the colourpalette options available, add the product/s that you wish to purchase in tothe shopping cart. After you have finished your selection, click on checkoutand you will be asked for a few details that we need to enable us to completethe order. Please note the palette colours on screen can vary,therefore the sticker colours shown are only a representation of the actualvinyl colour. If you would like a free vinyl sample before you buy then please emailus at info@nutmegwallart.co.uk with the colours that you are interested in and any questions that you have and we will be happy to help you make theright choice for your individual requirement. Bespoke Service. We offer a free bespoke design service, just email yourrequirements and we can advise you on what is possible and provide a quote forthe manufacture of the product/s you would like us to design. We accept Credit / Debit cards as wellas Paypal, payment is taken via our secure actinic payments credit card service. When confirmation of order is received, this is to indicatethat we have received your order, it does not indicate that a contract betweenus exists between us, we will confirm acceptance of your order, whereupon a contractbetween us will exist when we send you an invoice. We have included this clauseto protect us in the case that a mistake has been made in pricing or that wehave inadvertently underpriced goods or we are no longer able to supply aparticular product for some reason. In the case of a change of price we willalways contact you in the first instance to ensure that the price isacceptable. Please note. In addition customers from the European Unionare protected under the EU distance selling directive which can be foundat http://www.hmso.gov.uk/si/si2000/20002334.htm
Shipping and handling. All orders within the UK and Channel Islands are dispatchedvia the Royal Mail within 7-10 working days of order receipt and by first classpost, orders over £40.00 are sent via recorded delivery. All orders within the EU and worldwide are dispatched viathe Royal Mail within 7-10 working days of order receipt using the Air sureservice, this means the order is tracked all the way to its destination andwill be signed for at the door by the recipient. Although it is extremely rare that orders do go missing, werealise that this can be disappointing. We use the Royal Mail for all ourdeliveries and are bound by their policies and procedures. Although themajority of 1st class deliveries arrive next day, they are notguaranteed next day. Therefore please allow the set days (see delivery schedulebelow) before contacting us should you think your order has gone missing. First Class and recorded -15 days International Deliveries- 25 days. If your recorded delivery or Air Sure item doesn’t arrivethen please contact us and we will issue you with your tracking number that canbe traced via the Royal Mail website. Delivery schedule Please allow 7-10 working days, international deliveriesplease allow 10 working days, please contact us if you have any concerns orwish to upgrade to next day delivery. This service applies to UK post only. Tax Charges. All Uk orders are subject to the current rate of VAT (20%)all orders outside the UK are VAT exempt Credit Card Securityand Privacy Policy When the order is placed on our online store, credit cardnumbers are encrypted. They are only decrypted after they reach our computer.They are not held in clear text on any website. Nutmeg does not disclose thebuyers information to third parties other than when order details are processedas part of the order fulfilment. In this case the third party will not discloseany of the details to any other third party. Returns Policy. Nutmeg prides itself on its exceptional customer servicepolicy, if your purchase is damaged then please return it to us in the originalpackaging and we will either replace the product or offer a full refund, if youare unhappy with the product we will happily offer a refund or exchange it butyou must return it undamaged and within the original packaging within 28working days of purchase, please note personalised products are bespoke andmade to your specific requirements and are not subject to refunds or exchangeunless damaged, please use our bespoke service where we can help you alongevery step of the way to minimise any possible disappointments. (Please noteunwanted products are not subject to a refund of postal costs) | 
